I don't feel I was given the chair I paid for, it was damaged on delivery, & it doesn't operate properly!!
- I
Good quality
- H
My husband loves it its helped him with his disabilty feet has gone down and stopped him sitting on the bed allday should of purchased one ages ago.
- E
Cannot complete survey as I have only just ordered chair
- C
Oak Tree Mobility. Problems started very early after purchase. Managers refused to talk to customer, they hid behind telephone staff, and blamed the customer for the faults. Steer well clear in my opinion.
- L
I have a leather recliner and there seems to be an issue with this rising up and creasing on seat, suggesting foam filling too soft or leather covering too large to be tight. I'm not unduly bothered by such, but it has been commented on by more than one other now!
We were able to view the range of chairs available in an easy and relaxed visit to the showroom. We were very impressed that Camelot went out of their way to accommodate our visit ‘out of hours’.
CAMELOT FURNITURE IS SMALL FAMILY RUN COMPANY, WHO GO ABOVE AND BEYOND TO ENSURE THE CUSTOMER SATISFACTION.??
Camelot were very helpful in every way. I'm very happy with the chair and find it good value for money. The customer service from this company is excellent and they went out of their way to help me in deciding the chair, arranging delivery and financial arrangements. The delivery firm they used (Humber transport) also proved very efficient and helpful.
- G
On time. Good value & warranty. Helpful installation team.
- M
I've had the chair for 2 months now and it squeaks terrible. When I phoned customer service I was told that it was past the 14 day return and they could not help me. Shocking service.
High pressure sales in shop, delivered chair fixed up. told just play with the buttons and you will find out what does what. Not very informative. the chairs they advertise are not the chairs they want to sell. Over £2000 is a lot of money, i also ordered other items which still haven't arrived.
- J
Didn’t find the help I needed and the advice required to help me chose but it was all about money first and I found that unhelpful
- O
Very, very expensive. Claimed to produce a chair to our measurements but actually only supplied stock sizes to our measurements. Unclear Invoice and verbal sales claims led to subsequent supply being different to what we thought we had bought. Errors occurred when changes were made. However, the firm were very good in working to correct their errors and fair in paying compensation where appropriate. All admin staff were very helpful but seemed to be backed by horrendous bureaucracy. I could have
- R
Not bought as chair yet as they are expensive. Hoping to save up to purchase one this year
- S
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